Refund policy

Online Returns

We want you to be completely satisfied with our products and will gladly accept returns on all full-priced items, within 14 days of receipt where the products are in new, unworn, unwashed condition with tags attached. All returns will be charged a returns fee. Please click here to find out the return fee for your location.

Markdowns: Items labelled as 'Final Sale' are not eligible for refunds, exchanges or credit notes unless deemed faulty.

Promotional Items: All full priced items marked down during a promotional period are eligible for returns in line with our current returns policy.

Swimwear: All swimwear must be tried on wearing undergarments. If returned they must still have the tags and hygiene stickers in place and will not be accepted if these are removed.

Earrings: Due to sanitary reasons we are unable to accept a refund or exchange for earrings.

Exchanges

We happily offer exchanges for a new size on all full priced items within 30 days of receipt where the products are in new, unworn, unwashed condition with tags attached. Simply lodge your return on our online returns portal above and follow the prompts to exchange. 

Please note that stock will not be held for exchanges and all exchange orders will be sent with standard shipping.