Online Returns
To start a return or exchange, click here.
- We accept returns on full-priced items within 14 days of receipt, provided they are unworn, unwashed, and returned with tags attached. Size exchanges are currenly unavailable. Please contact Customer Care for any enquiries.
- Refunds to the original payment method incur a flat return shipping fee, deducted from your refund. Please see the table below.
- Please allow 2–5 business days for our team to process your return or exchange once received.
- Please review our returns policy before initiating your return.
Sale Returns
-
‘Final Sale’ items are not eligible for a refund unless deemed faulty. ‘Final Sale’ items will be clearly identified on the collection page, product page, at checkout, and in your order confirmation email.
Return Conditions
- Swimwear: Must be tried on over undergarments. Returns are only accepted if tags and hygiene stickers are intact.
- Earrings: Earrings cannot be returned or exchanged for hygiene reasons.
Return Costs
| Country | Duty & Tax | Currency | Free shipping qualification | Shipping fee | Returns fee |
| United States | Inclusive of Duty, Tax at checkout | USD | 150 | 10 | 15 |
| United Kingdom | Duty & Tax Included | GBP | 130 | 10 | 15 |
| Singapore | Duty & Tax Included | SGD | 200 | 15 | 25 |
| Canada | Inclusive of Duty, Tax paid at checkout | CAD | 200 | 15 | 25 |
| Hong Kong | Duty & Tax Included | HKD | 1500 | 150 | 200 |
| United Arab Emirates | Duty & Tax Included | AED | 800 | 100 | 150 |
| Switzerland | Duty & Tax Included | CHF | 130 | 10 | 15 |
| Japan | Duty & Tax Included | JPY | 19000 | 1750 | 2000 |
| Netherlands | Duty & Tax Included | EUR | 150 | 10 | 15 |
| Germany | Duty & Tax Included | EUR | 140 | 10 | 15 |
| Spain | Duty & Tax Included | EUR | 150 | 10 | 15 |
| Israel | Duty & Tax Included | ILS | 600 | 35 | 100 |
| Italy | Duty & Tax Included | EUR | 150 | 10 | 15 |
| France | Duty & Tax Included | EUR | 140 | 10 | 15 |
| Sweden | Duty & Tax Included | SEK | 1700 | 100 | 200 |
| Korea (South) | Duty & Tax Optional at checkout | KRW | 160000 | 17000 | 20000 |
| Denmark | Duty & Tax Included | DKK | 1100 | 80 | 100 |
| Mexico | Duty & Tax Included | MXN | 2800 | 250 | 200 |
| Saudi Arabia | Duty & Tax Included | SAR | 700 | 40 | 100 |
| Taiwan | Duty & Tax Included | TWD | 3900 | 350 | 400 |
| Norway | Duty & Tax Included | NOK | 1700 | 100 | 200 |
| Malaysia | Duty & Tax Included | MYR | 700 | 60 | 100 |
| Ireland (Republic of) | Duty & Tax Included | EUR | 150 | 10 | 15 |
| Qatar | Duty & Tax Included | QAR | 600 | 45 | 100 |
| Brazil | Duty & Tax paid at checkout | BRL | 800 | 80 | 100 |
| Poland | Duty & Tax Included | PLN | 700 | 55 | 100 |
| Greece | Duty & Tax Included | EUR | 160 | 10 | 15 |
| Czech Republic | Duty & Tax Included | CZK | 3800 | 275 | 300 |
| Belgium | Duty & Tax Included | EUR | 150 | 10 | 15 |
| Rest of EU | Duty & Tax Included | EUR | 140 | 10 | 15 |
| ROW | Determined at checkout | USD | 170 | 10 | 15 |